Ok, so it's probably not their fault. But I just don't like the way they dealt with the situation.
I sold some skincare product on ebay. Cost including shipping was $33. They paid by paypal, and I sent the item the following day. A week later I get a message through ebay telling me they havent recieved it yet, had I sent it, and did i send it as a parcel. I said yes I sent it on XX/XX/XX, in a bubble wrap padded package. I got a message saying 'you should have sent it as a parcel. i paid $5 for postage. oh well it will be returned to you and i will get a refund through paypal'
WTF?
First of all, I LOST money on postage, the bag cost $1 and postage cost $4.20. Secondly I told them how I sent it. Why did they ask me AGAIN.
Anyway. I sent an email saying to please be patient, I am sure it will arrive. After two days I heard nothing, so I sent another email saying that I would replace the item if they had not recieved it (I have one at home for my own use that I hadn't yet opened). STILL I heard nothing, so I sent another email saying that because I hadn't heard anything, I was going to go ahead and assume they had recieved it.
THEN the next day I got an email from paypal saying that person had opened a dispute and the money had been deducted from my paypal account!
again, WTF!?
What is WITH some people? Are they complete idiots?
Anyway, so I sent a message through paypal saying that I had already offered to replace the item and I was just waiting for their response, and what in the hell did they WANT from me? (actually, I didn't say that, I just said 'What exactly do you want?')
BLAH!
And the most annoying thing is this stupid rule of not being able to leave negative feedback for buyers now. ARGH.
All over a bottle of toner for $33.
grr damn ebay buyers
January 28th, 2009 at 02:06 am
January 28th, 2009 at 02:10 am 1233108621
January 28th, 2009 at 02:12 am 1233108762
January 28th, 2009 at 02:37 am 1233110264
January 28th, 2009 at 03:32 am 1233113550
January 28th, 2009 at 03:36 am 1233113782
January 28th, 2009 at 05:22 am 1233120179
Just sounds like the balance of power in the ebay world is all out of whack.
January 28th, 2009 at 07:22 am 1233127369