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grr damn ebay buyers

January 28th, 2009 at 02:06 am

Ok, so it's probably not their fault. But I just don't like the way they dealt with the situation.
I sold some skincare product on ebay. Cost including shipping was $33. They paid by paypal, and I sent the item the following day. A week later I get a message through ebay telling me they havent recieved it yet, had I sent it, and did i send it as a parcel. I said yes I sent it on XX/XX/XX, in a bubble wrap padded package. I got a message saying 'you should have sent it as a parcel. i paid $5 for postage. oh well it will be returned to you and i will get a refund through paypal'
WTF?

First of all, I LOST money on postage, the bag cost $1 and postage cost $4.20. Secondly I told them how I sent it. Why did they ask me AGAIN.

Anyway. I sent an email saying to please be patient, I am sure it will arrive. After two days I heard nothing, so I sent another email saying that I would replace the item if they had not recieved it (I have one at home for my own use that I hadn't yet opened). STILL I heard nothing, so I sent another email saying that because I hadn't heard anything, I was going to go ahead and assume they had recieved it.
THEN the next day I got an email from paypal saying that person had opened a dispute and the money had been deducted from my paypal account!

again, WTF!?

What is WITH some people? Are they complete idiots?

Anyway, so I sent a message through paypal saying that I had already offered to replace the item and I was just waiting for their response, and what in the hell did they WANT from me? (actually, I didn't say that, I just said 'What exactly do you want?')

BLAH!

And the most annoying thing is this stupid rule of not being able to leave negative feedback for buyers now. ARGH.

All over a bottle of toner for $33.

7 Responses to “grr damn ebay buyers”

  1. Smiley2009 Says:

    OMG I would be totally pissed I think there playing games. I wouldn't invest any more postage on these folks sounds like a gimmick.

  2. Amber Says:

    I don't see what the big deal is will they not receive it because it didn't go parcel? Yeah I don't like the new rule for buyers either

  3. frugaltexan75 Says:

    I'm so sorry you're having to deal with a buyer like that. If they got the package, then they should keep it and pay for it - doesn't matter HOW it was sent. Yeesh!

  4. lizajane Says:

    If you can provide Paypal electronic delivery confirmation, and the package shows delivery, they should find in your favor. If you can't provide it, I think you automatically lose out. It does sound like they just think the bubble wrap package is a cheaper way to send, and are mad about that. People never understand that you have to BUY those envelopes!

  5. whitestripe Says:

    yeah lol - but in paypal they are saying they didn't recieve the item at all. so i don't know what the hell they're going on about.

  6. baselle Says:

    How do you even know that the buyer isn't scamming you, telling you that they didn't receive it when in fact they did. Now the "buyer" has both your toner, the possibility of replacement toner, the price of toner, and your good name.

    Just sounds like the balance of power in the ebay world is all out of whack.

  7. whitestripe Says:

    i know. i am considering not selling on there anymore.

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